Social selling is vital for brands right now, with many brick and mortar locations still closed and consumers cautious about going in store. Yet even when revenue via social is so critical, brands are boycotting Facebook over how it handles hate speech and misinformation. For brands, navigating this situation is fraught with tradeoffs and complexities. Amanda Zajac, VP Beauty and Cara Tucker, Associate Director, Social, experts in driving digital businesses, offered a well-rounded, informative perspective that guides brands on how to move forward.
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